Free Domestic Shipping on orders over $59

We currently offer free shipping on all domestic orders over $59, Alaska, Hawaii, and U.S. territories included. 

Shipping Timelines:

All orders ship within 1-2 business days.

Standard shipping time: 5-10 business days

Express shipping time (continental US only): 1-3 business days

*Please note shipping timelines may be extended around Holidays, New Releases and Sales Events. These timeframes are projections provided to us from Shipping Carriers and are to be used as guidelines only. Team Supercrew will make every effort to ensure your package arrives in a timely manner.

International Shipping: We happily ship worldwide. As many orders shipped internationally are subject to taxes, brokerage fees, customs duties, and fees levied by the destination country, all of Team Supercrew’s international orders are shipped Deliver Duties Paid (DDP) and is not the responsibility of the customer.

Some carriers mark all packages as delivered on their tracking website once they leave the US, however you can continue to track your package using your local mail service website using the same tracking number until it reaches your door. 

Updating Order Information

Unfortunately, we do not have the ability to change your order after it is placed. Please ensure that your shipping details are correct as we are not be able to edit these once your order has been processed.

Lost + Stalled Packages

If your tracking information has reported a successful delivery but you have not received it please contact USPS at 1-800-222-1811 or FedEx at 1-800-463-3339.

Please understand that we can’t take responsibility for lost/missing packages that have been successfully delivered to the shipping address provided with your order. Please contact your carrier, as they can check the geotag of the delivery scan and escalate an investigation on your behalf. We do not issue refunds on lost packages.

If your package tracking has stalled while in transit, making a personal claim with USPS is the best route to take as many packages will begin moving again within 10 days of making a claim. Click here to visit USPS.com to begin this process.

Return Policy

Returns will be accepted within 7 calendar days of delivery of your item. Items must be new condition with the original tags attached. Please request a return here or reach out to our customer service team at info@teamsupercrew.com to initiate the return process. From the time your package arrives at our facility, it may take up to 7-10 business days for your return to be processed. Funds will be returned to your account once the product is received at our facility and found to be in new, unused condition, and in original packaging.