Refund policy

30 Day Returns

Returns within the US will be accepted within 30 calendar days of the delivery date. Items must be in new condition with the original tags attached. Digital items are final sale.

How to request a return

The easiest way is to request a return here. Sign in with the email address you used for your order, open the order, and click Request return. You can also find this button by clicking the order status link in your order confirmation or shipping email. If you have any trouble, reach out to our customer service team at support@teamsupercrew.com and we will help you start the return.

From the time your package arrives at our facility, it may take up to 7-10 business days for your return to be processed. Funds will be returned to your account once the product is received at our facility and found to be in new, unused condition, and in original packaging.

A prepaid return shipping label will be provided, and a flat $8.50 return shipping fee will be deducted from your refund.

***International orders are handled a little differently due to shipping logistics. If there’s an issue with your order, please contact our support team and we’ll work with you to make it right.